Returns & Exchanges
At DRMTLGY, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 60-day money-back guarantee on all orders.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
- 2.Print Your Label
Select the items you wish to return or exchange to receive a prepaid shipping label via email.
- 3.Package Your Items
Securely pack the products in their original packaging or a sturdy box and attach the provided return label.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.