Returns & Exchanges

At DRMTLGY, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 60-day money-back guarantee on all orders.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to begin the process.

  • 2.
    Print Your Label

    Select the items you wish to return or exchange to receive a prepaid shipping label via email.

  • 3.
    Package Your Items

    Securely pack the products in their original packaging or a sturdy box and attach the provided return label.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.